Troubleshooting & Contact Support

Trading Rules and Payout Policy

How the trading rules and payout policy govern your account, where to read the exact figures for your plan, and how to get help with a specific payout.

~2 min read Last reviewed: July 13, 2026

Your trading rules and your payout eligibility are set by the plan attached to your account and are written out in full in the Trading Rules and the Payout Policy. The exact numbers vary by plan, so the live figures always live on the Pricing page and in your account.

Where the rules live

Two governing documents cover everything on this topic:

  • The Trading Rules explain how challenges work, what keeps an account alive, and what behaviour is prohibited.
  • The Payout Policy explains how funded payouts are earned, reviewed, and paid.

Because the specifics differ across the Novice, Starter, Intermediate, Committed, No Drawdown, and Instant Sim Funded plans, the profit target, day counts, and limits are shown on each plan card on the Pricing page and on your account details, not in these help articles.

What the trading rules cover

Every paid challenge asks you to hit a profit target while staying inside the rules that protect the account. In general terms, those include a daily loss limit, a maximum drawdown (trailing, static, or end of day depending on the plan), contract and position size limits, a maximum hold time, and a maximum allocation risk per position. No Drawdown plans do not liquidate on drawdown and use an exposure cap instead. Breaking a hard rule can fail or liquidate the account, and market manipulation or abusive strategies are prohibited. The exact figure for each rule is shown right on your account.

How payouts work

Once you pass an evaluation and become funded, you request payouts on the Payouts page. Every plan pays a 100 percent profit split, so you keep all of your share. Eligibility depends on the rules tied to your specific account and is displayed on the Payouts page. It typically includes a minimum number of trading days, a minimum payout amount, identity verification, and an active subscription. Requests go to review, and you can track their status on the same page.

Getting help with your account

The Help Center cannot see your personal account, billing, or payout data, and rule and payout decisions are handled by the platform and our team. If you have a question about a specific payout or an account rule, open a ticket from this page or email [email protected] and we will follow up by email and in app.

When in doubt, read the rule on your account first, then reach out and we will help you sort out the rest.

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